Can you find 15+ hours/month you're spending on reports nobody reads?
List up to 5 recurring deliverables (reports, emails, meetings) that you produce regularly. Outline the hours/month your entire team spends on that report. Add in your estimate of minutes your client spends reviewing the data. Last, can the report be automated?
Go ahead and be as honest as possible. These numbers are not stored so that you can take a real look at your costs and value.
Burden = Internal Hours + (Client Mins × 2). Client time weighted 2× because friction leads to churn.